Logistics ensure the success of e-commerce businesses so that products reach customers’ doorsteps timely and safely. Companies struggle tosatisfy customer demands without proper logistics and quickly lose market share. It also contributes in terms of cost. Businesses have to manage their shipping and handling costs well. Effective logistics can take care of this, making it easier for companies to offer competitive prices.
The common challenges
Complex systems
The fragmented logistics sector requires the involvement of talented teams, networks, and multiple services. When operations and market size grow, you have to process orders in different time zones. Plus, you will need to deal with many people. Recent timeshave exposed the vulnerabilities in the supply chain and how processes can quickly crumple. Some studies show that proactive companies having a strong network form only 22%. These players are more adaptable to fixing the supply and demand gap.But not everyone has such capabilities. Lukewarm growth and increased expenses further make it difficult to reduce your losses.
You can solve this problem with asourcing agent by your side. What does a sourcing agent do? A sourcing agent can help you with suppliers and manufacturing companies to make the fulfillment process smooth. They can take care of the entire business process from the beginning to the end. So, you can expect them to arrange suppliers, manufacturers, products, production monitoring, QC, and shipment. With a few agencies, you can also expect to get warehousing support. Like other sellers, if you also get most of your products from China, you may want to contact an agency or individual operating in this sphere to make this complex system easy and sorted out.
Customer satisfaction
After the pandemic, people have moved to e-commerce platforms for shopping that eliminate the need for stepping out, making their experience safer. Going by the scenario, online sales can likely reach USD$5.5 trillion worth soon, leaving behind the physical stores. However, people who do online shopping want to monitor the movement of their products to know when they will reach them. They expect faster turnaround time and ease. If you have loyal customers, it’s a great thing. Your profits can shoot up immediately. But nearly 50% of customers disengage with brands because of their poor brand experience.As an e-commerce business owner, you already have so much on your plate. So, scaling up in this aspect can be difficult. But sourcing agencies can come in handy in this.
In conclusion, logistics can be the real headache or problem-solver for e-commerce businesses. If you manage this area well, you don’t have to see it here and there. Your online store sales would rise, customers would be happy, and you don’t have to stress any more about supply and demand. Since every seller sources their products from a specific country, you would also have such preference. If you want to solve your logistics issue, one of the major concerns for almost everyone, getting in touch with a sourcing agency or agent can be the right direction. Their end-to-end fulfillment support can prove hugely beneficial.
